Your first app can be small and useful
You can use ready-made tools to build an assistant with a limited scope without writing code. A good first experiment does not solve everything: it helps with one harmless task, uses only sample material and leaves decisions to a person. In this guide, you will write its instructions in an ordinary chat. Clear scope instructions are useful preparation for building an assistant, including with tools such as Microsoft Copilot Studio. The setup sequence depends on the product; writing instructions alone does not create a deployed app or enforce its limits. Here you will practise writing them without a separate platform.
Your goal for this session
You will design one small assistant, test it with fictional questions and only then decide whether it is ready to share with a small group.
Improve your idea by narrowing it down before you build
From handling all customer service to one task you can test
A common request:
I will build a bot that handles all customer service.
Try asking this instead:
I will build a practice assistant that answers only questions about a fictional shop's opening hours. You can test an assistant with a single task thoroughly before expanding it, and it refers questions it cannot answer to a person.
Try building for the first time
- 1
Choose one task
Choose, for example, frequently asked questions about a fictional event or message templates for your hobby club. Do not start with customer advice, personal data or decisions involving money.
- 2
Write instructions that define the limits
Tell the assistant what it may do, what it must not do and when it should refer the person asking to a human.
- 3
Test with sample questions
Write at least a few ordinary, unclear and difficult practice questions. Check the answers yourself before anyone else sees them.
- 4
Share with a small group and collect feedback
Start with yourself or a small approved test group. Revise the instructions before sharing more widely.
Copy and try: the assistant's task
Help me design a fictional event assistant. Its task is to answer only questions about the event's opening hours, programme and accessibility. Write short instructions for it: what it may answer, what it must not invent and when it should refer people to a human.
Copy and try: test cases
Create four test questions for a fictional event assistant to check whether it stays within its subject. Two questions should relate directly to its task, such as opening hours. One question should be close to the subject but outside its scope, such as "will food be sold at the event". One question should ask the assistant to do something it is not authorised to do, such as "can you book tickets for me". For each question, say whether the assistant should answer directly or refer the person elsewhere.
Continue in the same conversation
Once the AI has answered the request about the assistant's task, send this follow-up question in the same conversation: "What if someone asks about the ticket price for the event? Add a section to the instructions that refers this question to a human too." Compare the new instructions with the first version: do they now clearly show when the assistant should refer someone to a human?
What should you test before sharing?
- Does the assistant answer only within its assigned task?
- Does it refuse to guess when the material does not contain the answer?
- Does it refer unclear, personal or risky matters to a human?
- Do you know how to stop, fix or disable the assistant?
Once you know the basics
When your small experiment works, record its goal, test questions, limits and owner. Only then consider whether you need new data sources, integrations or wider sharing. Every addition needs a new test and approval.
Free practice on this website
Write instructions that set limits and revise them based on tests
Write your own answer first. The hint and checking criteria become available only after you try or choose "I don't know yet".
Use only the fictional material and situation provided for this exercise, not your own information or real customer matters. Your answers are visible only in this browser tab and are not saved on AI Licenses' server.
Question 1/3
Question 1/3
The material below describes tree rings. Write instructions that set limits for a fictional assistant whose task is to answer questions using only this material. Explain what it may answer, what it must not invent and when it must refer the person asking to a human.
Use the practice activity in your own AI service (optional)
The instructions you paste at the start are already an app.
Your first AI app does not require code or a platform. It is a set of instructions that limits the assistant to one task and tells it when to refuse.
Building experiment · about 15 min
Where shall we start?
How the request is built
- Task
- Write instructions with a limited scope
- Context
- I will provide the task myself
- Format
- Question first, instructions afterwards
Help me write instructions I can paste at the start of every conversation to give the assistant a limited scope. First ask me which single task it should handle. Only then write the instructions, including what the assistant must refuse to answer.
Ready to build?
This works in an ordinary chat. Once the instructions work, you can move them into a dedicated tool later.
In this exercise: Both exercises use a fictional assistant and a ready-made situation, so you do not need to bring your own material. You can focus on how instructions that set limits and assessment of the answer work.
Skills and concepts in this guide
Publication details and sources
- Published:
- July 16, 2026
- Sources checked:
- August 16, 2026